Ecommerce plans and pricing in Dubai and the GCC

Ecommerce agency pricing in Dubai at Ocean Partners Consulting, a marketing, CRM and AI consultancy with teams in Dubai and Barcelona, follows three steps: a margin and growth audit at AED 5,500 (deductible), a system setup from AED 18,000 and a monthly plan from AED 5,000. These are base reference prices, excluding VAT, adapted to each brand after the audit.

Reference prices, tailored proposal

We publish prices so you know the order of magnitude before the first call. They are not a fixed rate card. The final figure depends on how many markets and languages we cover, the ad spend we manage, the integrations with your store, courier, 3PL or ERP, and the creative volume you need. After the audit you receive a fixed proposal in writing.

How pricing is structured

Step 1: Margin and growth audit

AED 5,500, two weeks. We reconcile orders with platform data, review accounts, feed, flows and customer enquiries, and measure your margin and COD refusal rate. Deducted in full from the setup if you sign within 30 days. See what the audit includes.

Step 2: System setup

From AED 18,000, four to six weeks. It includes:

• Meta Conversions API on the server, Google enhanced conversions and GA4 with server-side tagging.
• Restructured Meta and Google accounts, optimised for new customers.
• An optimised product feed with margin and stock labels.
• Eight core Klaviyo flows: welcome, browse, cart, checkout, post-purchase, replenishment, win-back and VIP.
• An AI agent for order status, returns and FAQs in Arabic and English, with handover to your team.
• A WhatsApp flow to confirm COD orders before dispatch.
• A post-purchase attribution survey and a dashboard of revenue per dirham of ad spend, cost per new customer and lifetime value by cohort.

Step 3: Monthly plan

Choose the plan that matches your budget, markets and channels. Ocean Platform (light CRM, WhatsApp inbox and dashboard) is available from AED 500 a month if you need it.

Monthly plans compared

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• Retain

  5,000 AED/month, excl. VAT

  • Yes, 1 new or improved flow a monthKlaviyo, flows and segmentation
  • 4 + 2 a monthEmail and SMS/WhatsApp campaigns
  • ✓AI agent maintained and trained
  • —Not included: Meta Ads and Google Ads
  • Not applicableMinimum ad spend
  • —Not included: Feed management
  • —Not included: Ad creatives per month (reference)
  • —Not included: CRO or landing page tests
  • 1Markets or languages
  • —Not included: Noon and Amazon.ae ads or feed sync
  • Monthly, by cohortReporting
  • —Not included: Monthly growth meeting

• Grow

  recommended

  9,500 AED/month, excl. VAT

  • ✓Klaviyo, flows and segmentation
  • 4 + 2 a monthEmail and SMS/WhatsApp campaigns
  • ✓AI agent maintained and trained
  • Yes (Shopping, PMax, Search)Meta Ads and Google Ads
  • AED 12,000/monthMinimum ad spend
  • ✓Feed management
  • 8Ad creatives per month (reference)
  • 1 every two monthsCRO or landing page tests
  • 1Markets or languages
  • —Not included: Noon and Amazon.ae ads or feed sync
  • WeeklyReporting
  • ✓Monthly growth meeting

• Scale

  16,000 AED/month, excl. VAT

  • ✓Klaviyo, flows and segmentation
  • 4 + 2 a month + WhatsApp commerce flowsEmail and SMS/WhatsApp campaigns
  • ✓AI agent maintained and trained
  • Yes, plus TikTok AdsMeta Ads and Google Ads
  • AED 40,000/monthMinimum ad spend
  • Yes, per marketFeed management
  • 20Ad creatives per month (reference)
  • 1 a monthCRO or landing page tests
  • Up to 3Markets or languages
  • ✓Noon and Amazon.ae ads or feed sync
  • Weekly, plus quarterly incrementality testReporting
  • ✓Monthly growth meeting

Ad management in Grow and Scale is included up to a spend ceiling set in your proposal; in Scale, spend above that ceiling carries a 3% fee.

Retain suits brands that already have an ads agency and want to earn more from their existing customers through flows, campaigns, segmentation and AI-assisted customer service.

Grow is the plan we recommend for most brands. The problem that usually triggers the call, rising acquisition costs and attribution nobody trusts, is solved in ads, but margin is won in retention and service. Grow covers both with one owner.

Scale is for brands with larger budgets, several GCC markets, marketplace sales or a wholesale channel, which we can run in HubSpot if needed.

Add-ons

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What sits outside the plans

• Ad spend, paid directly by you to the platforms and marketplaces.
• Software licences: Shopify, Klaviyo, HubSpot, helpdesk, apps and WhatsApp messaging fees.
• Production shoots, models and specific creators, quoted per project.
• Organic social media management, available as an optional add-on.
• Delivery, warehousing and cash collection.
• Legal advice.

Commitment and terms

• Base reference prices in AED, excluding 5% VAT, adapted to each brand after the audit.
• Three-month minimum on monthly plans, then month to month with 30 days’ notice.
• Setup paid 50% on signature and 50% at launch.
• We measure and report KPIs; we don’t guarantee ROAS or sales.

For the full method behind these plans, see our ecommerce growth agency in Dubai page.

Next step

The fastest way to know which plan fits is the margin and growth audit. You get a fixed proposal in writing, with the plan, the priorities and the recommended ad spend, before committing to anything.